Filed under: iPhone, App Store, iPod touch, App Review

The very popular Simplify Music [App Store link] iPhone/iPod touch app has now given users the option as to whether or not they want to see the ‘demo’ library.

At the end of last month the updated free desktop app and the iPhone app, $2.99US, were changed so that demo tracks were added to the list of user-provided music. The purpose was to provide some test music for new users that hadn’t set the streaming up yet.

It was not really announced, or documented, and many users were unhappy to see the music tracks appear without their knowledge or consent. The app developers quickly added an on/off switch to the demo on the desktop version of the app, but had to submit a new iPhone version to the app store. That has been approved, and now the switch appears on the mobile app as well. The demo mode is now (happily) off by default.

I think the Simplify Media folks responded very quickly to something that provoked a lot of anger in the iPhone community, which was magnified by the popularity of the app. Once the controversy started, they were extremely transparent about how the change came about, and what the developers planned to do to correct it.

Check your app updates in iTunes to get the new version, which is 2.02.

All in all, a good model for how to deal with your customers (aside from the issue of having made the error in the first place).

TUAWSimplify Music for iPhone fixes nasty demo mode originally appeared on The Unofficial Apple Weblog (TUAW) on Fri, 15 May 2009 15:15:00 EST. Please see our terms for use of feeds.

Read | Permalink | Email this | Comments

Go to the original story

Simplify Media update, take 2

Filed under: Software Update, iPhone, App StoreEarlier today we reported on an update to the media sharing tool from Simplify Media. It added some nice features, but it also installed a demo share on home machines that was not appreciated by many. It set off a mini-firestorm on the company blog, and we received plenty of negative comments as well.Tonight, wasting no time, the folks at Simplify Media have pushed out another update for Macs, as well as Windows and Linux boxes. It defaults with the demo/test share turned off, but allows you to turn it on if you want

Remote media sharing tool Simplify Media updated

Filed under: Internet, iTunes, Software Update, iPhone, App Store, iPod touchThe Simplify Media app for sharing your music libraries across the net or to your iPhone has been updated to version 2.0 (previous coverage here). If you have the app installed on your Mac, PC or Linux computer, you'll see an update notice real soon now. The update includes stability improvements, the ability to share only selected playlists, and a much-desired feature that lets you send your shares to Sonos, Roku or XBox 360 devices. The app now supports FLAC, in addition to the usual MP3, AAC, WMA and Apple

More Related Posts

• Tablet analysis and opinion: What TUAW has put on the table
• Want to read TUAW on your iPhone? There’s an app for that.
• Fifteen lucky TUAW readers will start 2010 with a free copy of Pastebot
• iPhone … in an iPhone
• Apple rejects Unity games on the App Store

Loading...