T-Mobile supporting iPhone? Yep
Filed under: iPhone
It doesn’t sell them. It doesn’t promote them. Apparently, however, T-Mobile will support them. The Consumerist is reporting today that a recent change left iPhone users on the T-Mobile network without voicemail. Worse, when someone tried to call an iPhone on the T-Mobile network, the system sent a blank text message. Unless the iPhone user had an unlimited text account, those little messages were costing money.
Several customers contacted Executive Customer Support and got a phone call that acknowledged the problem, and gave the customers a 1 month service credit.
T-Mobile, through a representative, said “T-Mobile, though they do not offer the iPhone, (but) they are committed to supporting users on their network who have them.”
True to their word, within a day or two the problem was fixed.
Wow. Just wow.
Via The Consumerist
TUAWT-Mobile supporting iPhone? Yep originally appeared on The Unofficial Apple Weblog (TUAW) on Thu, 07 May 2009 14:00:00 EST. Please see our terms for use of feeds.
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Despite not being its official US carrier, T-Mobile still seems to wanna maintain an amicable relationship with all those who came over with an iPhone in tow. According to a report by The Consumerist, a recent update to the carrier's voicemail system caused some of the smartphones, including Apple's touchscreens, became unusable, with a volley of blank text messages dated from the future arriving instead. Those who contacted customer service were called later to acknowledge the issue and offered an one month service credit. Said the rep, "T-Mobile, though they do not offer the iPhone, and that they are committed
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